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In collaboration with PNUD Argentina we developed a data digitalization system for a national program that seeks to enhance public policies and strengthen parenting skills of families with children from 0 to 4 years old and pregnant women in situations of social vulnerability.
They needed to go through a critical digitalization process in order to have real time data and enable an updated status of the families that could help the work of decision-makers.
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Regional coordinators. They represent and manage the program in the region.
Territory-level teams. Manage funds uploading information and documents, and inviting new investors.
Facilitators. Are in direct contact with families. Students, professionals or neighborhood referents.
To digitalise work. We aimed to transition from analog processes to digital ones while preserving existing information and data. We also sought to streamline existing processes related to data collation and analysis as well as improve data flow in real time..
To visibilizise the program. We strived to increase visibility and awareness of SIDIPA and the very important work being done, and to help include vulnerable people.
Digitizing sensitive and important the data. This project involved a great number of actors and potentially affected stakeholders.
Create a system that could work even with no Internet connection. Facilitators work throughout the country, including in areas with poor or no Internet access.
Design and develop a responsive system that works well even across low resolution mobile devices.
Using Design Thinking process. We interviewed stakeholders, identified technological needs and limitations and from there we defined the necessary solution. After several iterations of prototyping and testing, we were ready to develop, implement and, finally, train facilitators in the use of the new digital tool.
We developed a Progressive Web App aimed at facilitators, the data collectors working across the country who were onboarded and coached.
To accompany this PWA, we developed the backoffice system, for regional coordinators, who would leverage the data obtained through the PWA in order to organize their work.
We achieved easy, intuitive data upload processes that adapted to each team’s needs and allowed them to sync their data input without conflicts.
